1 Job in New London, CT
Christine Wagner - State Farm Agent is Hiring a Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus) Near New London, CT
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus). We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
- Simple IRA
- Salary
- Hourly pay
- Health benefits
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
Requirements
- Excellent interpersonal skills
- Excellent communication skills - written, verbal and listening
- People-oriented
- Organizational skills
- Self-motivated
- Detail oriented
- Proactive in problem solving
- Dedicated to customer service
- Experience in a variety of computer applications, particularly Windows
- Pride in getting work done accurately and timely
- Ability to work in a team environment
- Ability to multi-task
- Ability to effectively relate to a customer
- Property and Casualty license (must be able to obtain)
- Courses on ethical and customer centered sales practices will be required
- Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
- Must be available to work the following schedule: Monday-Friday, 8:30am-5pm, No Weekends
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Job Summary
Full Time
$50k-65k (estimate)
03/28/2023
05/18/2024
The job skills required for Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus) include Customer Service, Problem Solving, Communication Skills, Billing, Listening, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus) positions, which can be used as a reference in future career path planning. As a Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus). You can explore the career advancement for a Customer Service Representative - State Farm Agent Team Member (Customer Relations Focus) below and select your interested title to get hiring information.
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